Haven in Paris, and You?
March 22, 2010
Maggie Battista
Paris in the spring is absolutely perfect. The trees begin to bud, promising blooms and fruit in short order. The city becomes even more electric, abuzz with Parisians and tourists. The light becomes even more special.
You really shouldn’t miss Paris in the spring. And, honestly, if you become the newest member of the Haven in Paris team, you don’t have to. We’re looking for a special someone in North America to join our company, spend some time in Paris this spring, and visit from time to time going forward as our next Customer Service Specialist. We have some high expectations for the role, but we’re sure the benefits – working from home in the US; trips to Paris, Provence and Italy; liaisons with authentic macarons; amazing food; visits with some of the most luxurious flats in Paris – will be worth all the hard work.
Haven in Paris, a boutique luxury vacation rental agency (and creator of this very blog), is looking for a smart, self-motivated, and customer-oriented Customer Service Specialist to join our luxury apartment rental team, handling high-volume sales inquiries and ensuring the client rental experience is smooth and stress-free!
The successful candidate must be energetic, creative, and resourceful; and must enjoy working in a highly entrepreneurial, fluid, and sales-driven environment. The position requires sales, communication, and organization skills, as well as a gift for developing relationships online.
Can you work full-time from your North American home and keep up with our fast-paced environment? Are you a native English speaker? Can you speak and read French well? Then, we encourage you to apply.
Check out the rest of our list of responsibilities and skills needed below. If you’re a perfect fit, just email your resume and cover letter to careers@haveninparis.com. We so look forward to meeting you! (Please note that while we’d love to respond to every applicant, we’ll only be able to respond to suitable candidates. Thank you for your understanding and patience.)
Customer Service Specialist
Responsibilities:
- Moderate and monitor sales inquiries submitted to the Haven in Paris site, with the goal of achieving full occupancy for our roster of luxury apartments.
- Handle the response and booking process to customers’ inquiries in conjunction with our current team.
- Answer questions and solve issues from property owners, service professionals, and our apartment rental clients.
- Participate, as needed, in Haven in Paris’ social media outreach, which is a key sales acquisition tool.
Skills needed:
- Experience in e-mail communications in an online sales, customer service, or community department. Effective communication skills with customers, including excellent writing skills.
- Ability to approach problematic situations with common sense and calm.
- Ability to learn Internet-based tools quickly.
- Excel skills very useful.
- Fluent in reading and writing of French.
- Schedule flexibility is key, as this position will require some evening and weekend hours.
Again, if you’re a perfect fit, just email your resume and cover letter to careers@haveninparis.com. We so look forward to meeting you!
Written by Maggie Battista for the HiP Paris blog. Looking for a fabulous vacation rental in Paris, Provence, or Tuscany? Check out Haven in Paris.
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